I would like to express how pleased I am with your crew. Mr. Ash went out of his way to understand what I wanted done, and took the time to thoroughly explain each step of what he and his crew were going to get accomplished.
It was truly an amazing example of how a crew SHOULD work together as a team, in lock-step, and safely, to perform such difficult and precise work. I watched in absolute awe as each branch was felled and safely lowered.
Please extend my gratitude, and please recognize them appropriately. They will be highly recommended by me.